Site Manager

Notice

This position is no longer open.

Requisition Number: R6905

Position Title:

External Description:

Summary

The Clinical Engineering Site Manager leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP). This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop associates, and provides a communication channel between hospital executives and TRIMEDX.  The Clinical Engineering Site Manager also directs Joint Commission inspections and ensures that TRIMDEX services are in compliance with regulatory standards.

Responsibilities

  • May be over one site or multiple sites that are $1.5M to $5M in revenue
  • Financial management PL responsibility
  • Narrow financial and operational business targets with a focus on tactical operations
  • Portfolio – Hospital level only
  • General time horizon for tasks and planning:
    • *Weekly 10%
    • *Monthly 50%
    • *Quarterly 30%
    • *Annually 10%

Leadership: Provide clear direction to ensure collective achievement of goals and objectives. Create an environment of respect, collaboration, and open communication.

Associate Development: Identify and support development needs of direct reports and team members including connecting them to resources both internally and externally to ensure a culture of continuous improvement.

Associate Engagement: Create high levels of employee engagement by understanding organizational and personal drivers that impact drivers and developing action plans that deliver increased engagement.

Performance Management: Set clear goals and expectations for teams, monitor, and enable performance and intervene with appropriate action when performance gaps occur and provide timely, honest feedback. Ensure that associates complete assigned actions by required deadlines.

All other duties as assigned

Skills and Experience

  • Ability to manage day-to-day and long-term site operations
  • Ability to lead, motivate, and develop others
  • Ability to perform financial analysis and calculate budgets, revenue, and costs
  • Knowledge of Microsoft Office applications required
  • Strong written, verbal, and presentational communication skills
  • Ability to think and manage strategically
  • Build relationships across a diverse, and multiple customer base

Education and Qualifications

  • Bachelor's degree in electronics, engineering or technological field required
  • Technical certification such as A+, CBET, CRES, CLES, or CCE preferred
  • Minimum 5 years’ experience managing in a clinical engineering environment or direct management experience with proven business acumen and ability to develop others. 
  • Previous leadership experience and leading others is a must.  Exception basis:  Successful graduate of the TRIMEDX Plus One program

MONITORING AND MEASUREMENT

Behaviors (Only check Leadership Behaviors if this position manages associates)

 �    Associate Behaviors:  customer focus, ownership, core values, collaboration

           or

 ☒    Leadership Behaviors:  Leads the Business (customer orientation, bias for action, ownership, continuous improvement), Manages Self (honest, humble, curious, self-aware), Leads Others (respectful, collaborative, develops others, communication)

Functional Competencies

  • Medical Device Maintenance & Repair:  Demonstrates deep understanding of the principles of maintaining and repairing medical assets in accordance with company policy and manufacturer recommendations. Proficiency in specific modalities is dependent upon work location.
  • Use of Computerized Medical Asset Management Systems:  Demonstrates understanding of software systems (RSQ, Service Now) used to manage maintenance and repair of medical assets. Able to use the systems in accordance with company policy to properly document service information in accordance with company and manufacturer guidelines.
  • Regulatory Compliance:  Understands all relevant regulatory requirements and demonstrates applicable compliance with regulations.
  • Compliance with ISO Policies & Procedures:  Understands applicable QMS & ISMS policies and procedures. Able to explain the appropriate policies and procedures as well as when and where they apply.  Creates and maintains documentation in accordance with all ISO policies and procedures.

Quality Management Systems (QMS): Information Management (ISMS) and Medical Devices (MD QMS)

TRIMEDX has implemented a QMS program adhering to the standards of ISO/IEC 27001:2013 ISMS and ISO 13485:2016 MD QMS.  It is the responsibility of all TRIMEDX Associates to be aware of the policies and procedures to contribute to the effectiveness of the TRIMEDX’s QMS.

Physical Requirement

Standing - Occasionally

Walking - Occasionally

Sitting - Frequently

Reaching with hands/arms - Occasionally

Climb or balance - Occasionally

Stooping, Kneeling, Crouching or Crawling - Occasionally

Talking - Frequently

Hearing - Frequently

Seeing - Constantly

Performing repetitive motions with arms or hands - Frequently

Lifting/Carrying/Pushing/Pulling up to 10 lbs. - Occasionally

Lifting/Carrying/Pushing/Pulling up to 25 lbs. - Occasionally

Lifting/Carrying/Pushing/Pulling up to 50 lbs. - Occasionally

Lifting/Carrying/Pushing/Pulling > 50 lbs. - Occasionally

Driving - Occasionally

Use of fine motor skills to install, service or maintain equipment - Occasionally

On-Call and Remote Work Eligibility

On Call Rotation required? - Yes

Remote work eligible? - No

City:

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Community / Marketing Title: Site Manager

Company Profile:

Location_formattedLocationLong: Elizabeth City, North Carolina US

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